Help and support

MedsBuddy Support

Need help with MedsBuddy? Contact us at support@medsbuddy.app.

We Can Help With

  • App installation and sign-in help
  • App access and account guidance
  • Account and data-deletion instructions
  • Medication-matching corrections
  • Privacy requests
  • Accessibility assistance
  • How to report a security concern

Emergency Notice

Do not use this support channel for medical emergencies. If you may be experiencing an emergency, call 911 or your local emergency number immediately.

We aim to acknowledge support requests within business days. Do not include unnecessary medical details in support emails.